Disconnect and revoke access

1. Disconnect WhatsApp inside the app

• Settings → Connections → WhatsApp → Disconnect (business owner or an authorised manager; confirmation required).
• We ask Meta to stop sending us the account's events (if no other active number uses the same account), erase the access token, and stop sending and receiving messages for the number.
• Conversation history stays with the business until the business deletes it. Reconnecting requires Meta's sign-up flow again.

2. Revoke access on Meta's side

In your Facebook account settings, under Business Integrations, you can remove Clozer. When the removal reaches us, every WhatsApp connection linked to that user is disconnected and its tokens erased.

3. API keys and webhooks

• Settings → Developer settings: revoking an API key stops its access at once.
• Disabling or deleting a webhook stops deliveries to it.

4. Users and devices

• Deactivate a user or cancel an invite: Settings → Users & permissions.
• Remove trusted devices for two-step verification: Settings → Security & two-step verification.
• Turn off browser notifications: Settings → Notification management.

5. Disconnect everything at once

Deleting the business (Settings → My account) disconnects every WhatsApp and email connection at once and erases their tokens.