Help center
A first guide. After signing in, the in-app assistant also answers "where and how" questions.
Signing in and security
Available- Sign in with email and password
- Two-step verification: Settings → Security & two-step verification
- The business owner can require two-step verification for every user
Inviting users
Available- Settings → Users & permissions → + User
- The link is single-use and expires
- You cannot invite someone to a role above your own
Connecting WhatsApp
Waiting for external approval / setup- Settings → Connections → WhatsApp → Connect WhatsApp
- Available to external businesses after Meta completes the review of our app
- Disconnect: Settings → Connections → WhatsApp → Disconnect
Acceptable messaging
Available- Message only people who opted in
- Outside the 24-hour window – approved templates only
- "STOP" (or the Hebrew "הסר") is honoured on every channel
Export and deletion
Available- Export the business's data (owner): Settings → My account
- Delete the business and all data (owner): Settings → My account – cancellable for 14 days